Working with Kelly and Crystal Springs Marketing has been an absolute game-changer for our vacation rental business. The quality of their work is top-notch, and Kelly’s communication is always clear, prompt, and helpful. She just gets it done—and always with a friendly, can-do attitude that makes everything easier. We’re so glad we found them! Highly recommend.

We feel lucky to have had the opportunity to partner with Kelly and her team for over 5 years and have found her approach to be consistently thoughtful and innovative. The team exhibits a high degree of technical skill and creative energy, which has helped us put our brand forward in the best light possible and maximize our reach through compelling email campaigns. Crystal Springs Marketing brings an unrivaled depth of knowledge and design prowess to any email marketing program. Their approach is personal and also produces results.

Partnering with Crystal Springs Marketing has been such a gift for Kind Traveler. Kelly has an incredible talent for taking the heart of our mission and translating it into newsletters that not only look beautiful but also communicate our environmental and community impact in a clear and compelling way. This has been absolutely vital for us as a brand — helping to grow our visibility, deepen trust, and share the measurable results of our Every Stay Gives Back™ program with the world. Her work has given us a powerful platform to celebrate the positive change being created in destinations, while inspiring travelers and partners alike to join our movement. We are so grateful for her creativity, professionalism, and genuine passion for telling stories that matter.

Kelly has been a huge help to us for a long time. She’s consistent, creative, and incredibly easy to work with. She’s quick to respond, always available when we need her, and I trust her with all of our email marketing. She always delivers.